topic Phone will not read sim card in Get Support

Phone will not read sim card

Jimmy80 — Tue, 08 Jul 2025 16:34:23 GMT

I bought a knock off Samsung from China. It will recognize a bell card but not the public mobile card. Whats the difference in the type of card? If I look for another phone is there a certain type of card it should read? Also, if it doesn't read the sim card would it also not read an e-sim?

Re: Phone will not read sim card

Meow — Tue, 08 Jul 2025 16:47:55 GMT

SIM card is a SIM card. Any decent brand should read ANY SIM with no issues. Try your PM SIM in any other decent and not knock off phone to confirm PM service is working.

Re: Phone will not read sim card

Dunkman — Tue, 08 Jul 2025 17:14:05 GMT

@Jimmy80

Does the physical SIM card fit inside the knock off Samsung? International phones may not work well with Public mobile since it is not on the VoLTE PM list, so talk may have issues.

If you have a PM account already, you can download the PM app on the Samsung and see whether you can purchase an eSIM via the app.