topic Re: Subscription length in Get Support

Subscription length

Chogue — Mon, 07 Jul 2025 23:49:32 GMT

Am I able to purchase a subscription that is month to month or are there contract lengths?

Re: Subscription length

Rastin — Tue, 08 Jul 2025 00:14:32 GMT

Plans are 30 days. You can pause for 90 days but after 90 days your number will be gone.

Re: Subscription length

slusagm — Tue, 08 Jul 2025 00:17:49 GMT

You can't change it. They have 30 days cycle since day 1 and won't change it

Re: Subscription length

Emily_Taylor — Tue, 08 Jul 2025 02:44:21 GMT

The plans are month to month by default. Everything here with Publics is pay for each month, on a month to month basis. That means you can easily switch plans to what best suits you and you're never locked in to more than 30 days.

For example, I knew I was visiting Mexico this summer, so I switched to a plan that let me us my data there. When switching plans I had the option to wait until my 30 day cycle was over on the old plan or immediately terminate my current plan. Now, when the summer is over, it will be easy for me to switch to a plan that doesn't include mexico.

Re: Subscription length

cellphoneuser1 — Tue, 08 Jul 2025 03:41:53 GMT

@Emily_Taylor wrote:
The plans are month to month by default. Everything here with Publics is pay for each month, on a month to month basis. That means you can easily switch plans to what best suits you and you're never locked in to more than 30 days.

For example, I knew I was visiting Mexico this summer, so I switched to a plan that let me us my data there. When switching plans I had the option to wait until my 30 day cycle was over on the old plan or immediately terminate my current plan. Now, when the summer is over, it will be easy for me to switch to a plan that doesn't include mexico.

Public Mobile has some customers on 90 day plans, so those customers are locked in for those 90 days or they lose the money paid.

Re: Subscription length

hairbag1 — Tue, 08 Jul 2025 04:24:11 GMT

@Emily_Taylor wrote:
The plans are month to month by default. Everything here with Publics is pay for each month, on a month to month basis. That means you can easily switch plans to what best suits you and you're never locked in to more than 30 days.

For example, I knew I was visiting Mexico this summer, so I switched to a plan that let me us my data there. When switching plans I had the option to wait until my 30 day cycle was over on the old plan or immediately terminate my current plan. Now, when the summer is over, it will be easy for me to switch to a plan that doesn't include mexico.

I hope you're right on that. From what I can make out, once you've selected a high value regular plan like the Canada / Mexico / us plan....you won't be able to easily downgrade to a cheaper Canada only plan. Don't be surprised if it turns out you're locked in to your plan or something more costly.