topic Re: Data usage warning in Get Support

Data usage warning

EdSA821 — Mon, 07 Jul 2025 04:39:42 GMT

Data warning says I've used up 2.06 GB. I checked my account's subscription usage online, and it says 6.97 / 53 GB. What's the warning all about if my total limit is still a lot more, and my cut-off date is 3 more days, then the limit goes back to full 53 GB, as I understand it? Is there a daily allotment? I'm using a Samsung Galaxy S22 Ultra. Is it my phone, or is there a setting in my account that I need to address? Thanks all!

Re: Data usage warning

softech — Mon, 07 Jul 2025 04:35:20 GMT

@EdSA821

How you got the usage warning?? Via SMS?

or was that only a usage notification from your phone? If it is a device notification, then it is a device settings or some app monitoring tool and have nothing to do with PM

Re: Data usage warning

computergeek541 — Mon, 07 Jul 2025 04:41:04 GMT

@softech wrote:
@EdSA821
How you got the usage warning?? Via SMS?
or was that only a usage notification from your phone? If it is a device notification, then it is a device settings or some app monitoring tool and have nothing to do with PM

Many Android phones have a default setting to warn the user as soon as 2GB has been used during a month. Unfortunately, this default system data counter doesn't understand 30-day billing cycles either.

Re: Data usage warning

EdSA821 — Mon, 07 Jul 2025 04:49:09 GMT

I just switched to a newer phone a few days back, and this wasn't the first time I got the warning that I never ever got from my old phone. I'm not a heavy user, and with 53 GB, I never worried about my usage until I started getting these warnings. Of course, because my phone is new, I've been testing the 5G signal and have been using more data than usual. The warning is not via SMS, but from a pop up while using instagram and YouTube.

Re: Data usage warning

softech — Mon, 07 Jul 2025 04:52:20 GMT

@EdSA821 Check Settings > Connections > Data Usage > Billing cycle and Data warning and disable the warning there (if it is greyed out, turn on Mobile data first and you will be able to get into that setting page)

Re: Data usage warning

EdSA821 — Mon, 07 Jul 2025 05:06:48 GMT

Thanks! Done.