https://productioncommunity.publicmobile.ca/t5/Get-Support/stolen-phone/m-p/1349327#M926330 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/307019">@Scooter8736</a>&nbsp;wrote:<BR /><P>so my previous phone was stolen and now i cant acess my account due to not being able to 2 step verify. and the email linked to the account is unable to be accessed without that number as well. how can i access my account and register my new sim with that account</P><HR /></BLOCKQUOTE><P>Select the option to have the code sent by voice.&nbsp; Assuming that someone doesn't answer that phone call, the call will go to voicemail.&nbsp; Check your voicemail by calling your cell phone number from a different phone.&nbsp; When you hear your voicemail greeting, press *.&nbsp; &nbsp;After entering your voicemail password, you can listen to your voice messages which will contain the 2FA code to finish logging into your Public Mobile account.</P> Sun, 06 Jul 2025 06:31:27 GMT computergeek541 2025-07-06T06:31:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/stolen-phone/m-p/1349324#M926329 <P>so my previous phone was stolen and now i cant acess my account due to not being able to 2 step verify. and the email linked to the account is unable to be accessed without that number as well. how can i access my account and register my new sim with that account</P> Sun, 06 Jul 2025 04:57:10 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/stolen-phone/m-p/1349324#M926329 Scooter8736 2025-07-06T04:57:10Z https://productioncommunity.publicmobile.ca/t5/Get-Support/stolen-phone/m-p/1349327#M926330 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/307019">@Scooter8736</a>&nbsp;wrote:<BR /><P>so my previous phone was stolen and now i cant acess my account due to not being able to 2 step verify. and the email linked to the account is unable to be accessed without that number as well. how can i access my account and register my new sim with that account</P><HR /></BLOCKQUOTE><P>Select the option to have the code sent by voice.&nbsp; Assuming that someone doesn't answer that phone call, the call will go to voicemail.&nbsp; Check your voicemail by calling your cell phone number from a different phone.&nbsp; When you hear your voicemail greeting, press *.&nbsp; &nbsp;After entering your voicemail password, you can listen to your voice messages which will contain the 2FA code to finish logging into your Public Mobile account.</P> Sun, 06 Jul 2025 06:31:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/stolen-phone/m-p/1349327#M926330 computergeek541 2025-07-06T06:31:27Z