topic Re: Calling out denied in Get Support

Calling out denied

Flask — Thu, 03 Jul 2025 20:36:19 GMT

Everytime I try to make an out going call it says call ended right away.

edited by computergeek541: edited category label (discussion is unrelated to My Account/self serve account issues)

Re: Calling out denied

hTideGnow — Thu, 03 Jul 2025 18:55:27 GMT

hi @Flask

you are not on $15 or $13 plan, right?

try reboot the phone , and Reset Network Settings on the phone. Should fix it

Re: Calling out denied

hairbag1 — Thu, 03 Jul 2025 19:00:08 GMT

@Flask

if your plan includes only a limited amount of calling minutes, you could have run out of time. In that case you can get a Canada wide calling add-on with 500 minutes for $5.

Alternative is to upgrade to a plan with unlimited Canada wide calling as most plans offer that now.

Re: Calling out denied

Chalupa_Batman — Thu, 03 Jul 2025 19:04:36 GMT

@Flask wrote:
Everytime I try to make an out going call it says call ended right away.

Hello @Flask

Which phone are you currently using? Side note, have you checked your account to see if your payment is up to date?