topic Re: Payment in Get Support

Payment

Robertovic — Wed, 02 Jul 2025 15:24:36 GMT

Hi it seems as though my service has been suspended as account didn’t have funds overnight for payment, now I’m suspended and my current account has the funds. How can public mobile attempt to take funds now so I can have service restored thank you

Re: Payment

hairbag1 — Wed, 02 Jul 2025 15:27:56 GMT

@Robertovic

if you now have $$ enough to cover plan costs...log in to your account , you should see how to Resume service.

Re: Payment

Handy1 — Wed, 02 Jul 2025 15:37:12 GMT

@Robertovic Do you see the pay now and resume service button

Re: Payment

BKNS27 — Wed, 02 Jul 2025 15:38:27 GMT

@Robertovic

You can also dial 611 or 1-855-4PUBLIC and make a manual payment but you will need a PIN.

If you don’t remember setup your PIN. You can reset it.

https://myaccount.publicmobile.ca/en/account/reset/pin

Re: Payment

hTideGnow — Wed, 02 Jul 2025 15:54:50 GMT

HI @Robertovic

if you have no service now, login using Incognito mode with your browser to My Account, then use this link to make a manual payment to resume

https://myaccount.publicmobile.ca/en/account/payment/funds/card