topic Re: eSim in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348196#M925669 <P>Thank you for the escalation!</P><P>The customer is in contact with an agent.</P> Wed, 02 Jul 2025 11:56:32 GMT CSA_PM 2025-07-02T11:56:32Z eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348070#M925576 <P>My phone is compatible but once i go to set up it says its not</P> Wed, 02 Jul 2025 05:52:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348070#M925576 CD22 2025-07-02T05:52:47Z Re: eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348071#M925577 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/563143">@CD22</a>&nbsp;could be just a false negative. But check with PM support agent first</P><P>you can submit by direct message:&nbsp;&nbsp;</P><P>&nbsp; &nbsp; &nbsp; <A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437</A>&nbsp;</P><P>&nbsp;</P><P>Support will reply via Community inbox here within 2 to 4 hours:</P><P>&nbsp;</P><P><A href="https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage" target="_blank">https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage</A></P> Tue, 01 Jul 2025 21:33:05 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348071#M925577 hTideGnow 2025-07-01T21:33:05Z Re: eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348074#M925580 <P>Done, Thanks!&nbsp;</P> Tue, 01 Jul 2025 21:37:20 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348074#M925580 CD22 2025-07-01T21:37:20Z Re: eSim https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348196#M925669 <P>Thank you for the escalation!</P><P>The customer is in contact with an agent.</P> Wed, 02 Jul 2025 11:56:32 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/eSim/m-p/1348196#M925669 CSA_PM 2025-07-02T11:56:32Z