https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-data-not-working/m-p/1347986#M925526 <P>I purchased 3gb add on data but it's not working. My phone is telling me I'm out of data&nbsp;</P> Tue, 01 Jul 2025 16:38:28 GMT Emmadge 2025-07-01T16:38:28Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-data-not-working/m-p/1347986#M925526 <P>I purchased 3gb add on data but it's not working. My phone is telling me I'm out of data&nbsp;</P> Tue, 01 Jul 2025 16:38:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-data-not-working/m-p/1347986#M925526 Emmadge 2025-07-01T16:38:28Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-data-not-working/m-p/1347989#M925529 <P>hi <a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/563029">@Emmadge</a>&nbsp;try reboot your phone and make sure the mobile data limit is not enabled&nbsp;</P><P>also, check if the login is showing up again,make sure you click Usage Breakdown under the metre to see all the add-on</P><P>and when you login ,&nbsp;<SPAN>please use Incognito/private/secret mode on your browser to login My Account to confirm again</SPAN></P> Tue, 01 Jul 2025 16:47:40 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Add-on-data-not-working/m-p/1347989#M925529 hTideGnow 2025-07-01T16:47:40Z