topic Re: public mobile website bug in Get Support

public mobile website bug

liberty_110 — Tue, 01 Jul 2025 20:47:57 GMT

just let you know, the public mobile website has bug. After I log in and out from my wife's public mobile account, and log in to my account, entering my reward, the webpage direct me to my wife's account

Re: public mobile website bug

hairbag1 — Tue, 01 Jul 2025 16:15:21 GMT

@liberty_110

you gotta "log out" of both her account and her Rewards. See if that helps. Also, when you want to log in to your account, try clearing cache files first.

Re: public mobile website bug

hTideGnow — Tue, 01 Jul 2025 16:33:08 GMT

hi @liberty_110 not sure if it is a bug it just intended as it uses browser cache

Make sure you clearly logout after you use. Or if still have the mixed-up, use Incognito/private/secret mode on your browser