topic Re: Phone in Get Support

Phone

37893 — Tue, 01 Jul 2025 20:50:46 GMT

I’m travelling in Nova Scotia and I can’t send emails or use my phone with out wifi what’s up with this

Re: Phone

hairbag1 — Tue, 01 Jul 2025 14:01:03 GMT

first things first...log in to your account and make sure it hasn't been SUSPENDED due to non-pay. On rare occasions, autopay does glitch out.

Re: Phone

Yummy — Tue, 01 Jul 2025 14:17:14 GMT

Check your account to see how much data you have left on your plan.
You might be out of data not realizing it...
And even if you do Have data service might be soooo slow you have a feeling emails do not work. Have the same experience...

Re: Phone

hTideGnow — Tue, 01 Jul 2025 14:40:27 GMT

hi @37893

are you in major city or rual area?

check the coverage map:
https://www.publicmobile.ca/en/coverage

First reset network settings, also , try changing the network mode , switch between 4G/LTE or 5G and check if it helps.