topic Getting your anniversary discount in Get Support

Getting your anniversary discount

Dolphin12 — Sun, 29 Jun 2025 11:19:41 GMT

When does it happen? Is it on the day you actually joined or is it at the end of the month?

For example, if I joined on the 10th of the month do I get my discount on the 11th of the month or do I get it on the 30th of the month?

Re: Getting your anniversary discount

Moh3 — Sun, 29 Jun 2025 11:26:12 GMT

Hi,

For me, I guess, it is on the time of plan renewals. So, it is tied to the billing cycle. But, I'm an old customer, maybe it's changed.

Hope that helps.

Re: Getting your anniversary discount

Dolphin12 — Sun, 29 Jun 2025 11:32:03 GMT

Meaning if you joined on June 10th and your bill renews then you get your discount right away?

Re: Getting your anniversary discount

Yummy — Sun, 29 Jun 2025 13:23:28 GMT

As per my account anniversary points are earned on your initial sign up date.

Re: Getting your anniversary discount

BKNS27 — Sun, 29 Jun 2025 13:51:31 GMT

@Dolphin12

Your anniversary point will show up in your account on the 11th but it will apply on the following renewal date if you didn’t accumulated 15 points yet.

Re: Getting your anniversary discount

Grinch — Sun, 29 Jun 2025 15:54:30 GMT

You receive 10 points on your exact anniversary date. First time …. you get to use on your 13th payment.

Re: Getting your anniversary discount

Grinch — Sun, 29 Jun 2025 15:53:42 GMT

No discount. 10 points will show in your rewards.