topic Re: Login in Get Support

Login

Lilchamp — Sun, 29 Jun 2025 02:01:52 GMT

How on earth do you get a hold of someone to resolve my login issues? I've been trying to resolve this for 2 days now

Re: Login

Sansan — Sat, 28 Jun 2025 15:52:56 GMT

@Lilchamp when you signed up did you not know that Public Mobile is all online?

So you can't login? Did you try sending the code to email?

If that still doesnt work, you can send a private message by clicking on the link below.

They will reply to your inbox.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Re: Login

Lilchamp — Sat, 28 Jun 2025 15:55:18 GMT

Yes I'm aware it's all online. I can't login as it's sending the verification code to the number that wasn't successfully transfered from Bell. I have also sent messages to CS_Agent

Re: Login

Sansan — Sat, 28 Jun 2025 16:07:27 GMT

Ok great. They will reply soon.

Re: Login

Dunkman — Sat, 28 Jun 2025 16:07:41 GMT

@Lilchamp

Are you getting any service with Public mobile SIM card? Data service? Able to call out. Text out?

It takes a few hours for CSA to respond. Slower on weekends sometimes.