topic No data but I can call regularly on mobile in Get Support

No data but I can call regularly on mobile

Lio1 — Sat, 28 Jun 2025 04:46:27 GMT

Hello everyone,I bought a new mobile phone Umidiji G100

I inserted the sim ,I can do regular calls.but no data, no sms.anyone can access the steps I have to follow..best regards

Re: No data but I can call regularly on mobile

softech — Sat, 28 Jun 2025 03:37:40 GMT

@Lio1

sound like an APN issue. First try Reset Network settings.

if it still does not work, you will need to update the APN. Umidigi is a phone that is a bit hard to get the APN right. So, try this:

Navigate to the Settings menu. Once you are there, go to Network and Internet and Mobile Network . You’ll have to go to Advanced Settings and then finally Access Point Names .

Compare the APN settings below, try to update it and save:

APN: SP.MB.COM
Proxy:
Port:
Username: <blank>
Password: <blank>
Server:
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMS Proxy: mmscproxy.mobility.ca
MMS Port: 8799
MCC: 302
MNC: 220
Authentication Type: Not Set
APN Type: default,supl,mms
or   default,mms,agps,supl,fota,hipri
   (might need to include DUN for hotspot, please note case sensitive)
APN protocol: IPv4
APN roaming protocol: IPv4
APN enable/disable: APN enabled
or  Turn APN on/off APN turned on
Bearer: Unspecified
MVNO (Mobile virtual network operator) type: GID
MVNO (Mobile virtual network operator)value: 4D    (or try: 4D4F)

Re: No data but I can call regularly on mobile

Lio1 — Sat, 28 Jun 2025 04:47:04 GMT

I have just done it and nothing changed. I have entered the exact same informations and restarted my phone after. Hope to find another solution 🤞 thank you.

Re: No data but I can call regularly on mobile

computergeek541 — Sat, 28 Jun 2025 04:57:53 GMT

There are mistakes in your entered APN settings. First off, it's supposed to be sp.mb.com

(your screenshot shows SO.MB.COM)

Also, in most cases, that setting should be in lower cases letters. There are some models that require that setting to be in upper case letters, but that isn't the norm. For the MMS settings, there shouldn't be any password for that.

Re: No data but I can call regularly on mobile

Lio1 — Sat, 28 Jun 2025 05:16:22 GMT

Ok sir ,I wrote In small letters,and about MMS port or MMS proxy I leave it blank?

Re: No data but I can call regularly on mobile

computergeek541 — Sat, 28 Jun 2025 05:20:17 GMT

@Lio1 wrote:
Ok sir ,I wrote In small letters,and about MMS port or MMS proxy I leave it blank?

Those should be entered the same as from the information provided by softech. There's also a mistake in your MMS port as there should not be anything that says MCC in it.

Re: No data but I can call regularly on mobile

Lio1 — Sat, 28 Jun 2025 05:24:10 GMT

It seems start working now.thanks,

Re: No data but I can call regularly on mobile

computergeek541 — Sat, 28 Jun 2025 08:42:11 GMT

removed spam