not on network problem

Gianni1 — Fri, 27 Jun 2025 21:20:47 GMT

Just tried to port number from koodo but sim for public not working only koodo

Please help thanks

Gianni

Re: not on network problem

hTideGnow — Fri, 27 Jun 2025 17:53:00 GMT

what do you meant by "sim for public not working only koodo"? PM sim can only be used on PM network

if you just activated, first, can your PM sim connected to the PM network? if not, please message PM support. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage