topic Re: Simcard not provision in Get Support

Simcard not provision

3_hermanyiu — Fri, 27 Jun 2025 21:27:39 GMT

Just move from esim to physical simcard and message came out the sim cardvis not provisioned

hTideGnow — Fri, 27 Jun 2025 16:28:17 GMT

you need to login My Account, and go to Profile page to update the sim card number

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

3_hermanyiu — Fri, 27 Jun 2025 16:34:12 GMT

Still not working

hTideGnow — Fri, 27 Jun 2025 16:35:30 GMT

you need to message support. Please use the link above