topic Re: Failed Payment in Get Support

Failed Payment

LiseMartel — Fri, 27 Jun 2025 01:58:28 GMT

I am currently not able to dial out or receive incoming calls. Why is that? And, my payment for the month of June was not processed on my Visa card! How do I restore my calls and make payment of $32. for the month of June?

Re: Beginner’s Guide to the Community

cellphoneuser1 — Fri, 27 Jun 2025 01:26:39 GMT

@LiseMartel wrote:
I am currently not able to dial out or receive incoming calls. Why is that? And, my payment for the month of June was not processed on my Visa card! How do I restore my calls and make payment of $32. for the month of June?

Payment not processed means no service. To restore service, go into your account and make a manual payment. After paying for the plan, service will resume.

Re: Failed Payment

softech — Fri, 27 Jun 2025 02:25:45 GMT

Re: Failed Payment

hairbag1 — Fri, 27 Jun 2025 03:50:05 GMT

@LiseMartel

still having heart-burn getting your account up and running again ? If you get to Shell gas, London Drugs or even Walmart...you can buy Public Mobile payment vouchers...then dial 611 from your cell to add them to your account and Resume service. Then you can deal with updating your payment card later.