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    <title>topic Re: Picked the wrong plan!! in Get Support</title>
    <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244785#M92469</link>
    <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/48627"&gt;@autoMatonXYZ&lt;/a&gt;&amp;nbsp;I recommend you send a private message to the moderator team and ask them to fix that for you.&amp;nbsp; include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.&lt;/P&gt;&lt;P&gt;Click &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;SPAN&gt;here&lt;/SPAN&gt;&lt;/A&gt; to send the moderator team a private message.&lt;/P&gt;&lt;P&gt;You can find information regarding the moderator team by following &lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452/show-comments/true" target="_blank"&gt;&lt;SPAN&gt;this link&lt;/SPAN&gt;&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;How long until a moderator replies?:&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Office Hours: Mon-Friday 9am to 9pm, and Saturday &amp;amp; Sunday from 9am to 7:30pm [Toronto Time].&lt;/LI&gt;&lt;LI&gt;Messages are replied to during office hours, in the order in which they are received&lt;/LI&gt;&lt;LI&gt;Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.&lt;/LI&gt;&lt;LI&gt;There is no need to send multiple messages.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;How can I view my private messages between myself and a Community Moderator?&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Private-Messages-viewing-and-creating/ta-p/168500" target="_blank"&gt;How to view and reply to your private messages&lt;/A&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
    <pubDate>Sun, 10 Jun 2018 21:41:09 GMT</pubDate>
    <dc:creator>meocon</dc:creator>
    <dc:date>2018-06-10T21:41:09Z</dc:date>
    <item>
      <title>Picked the wrong plan!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244783#M92468</link>
      <description>&lt;P&gt;Today I accidently changed a plan to Data ONLY&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I meant to do International Text + Provincial talk + Same amount of data for same price!&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;I'll need help, thank you!&amp;nbsp;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437"&gt;@CS_Agent&lt;/a&gt;&lt;/P&gt;</description>
      <pubDate>Tue, 04 Jan 2022 23:09:17 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244783#M92468</guid>
      <dc:creator>autoMatonXYZ</dc:creator>
      <dc:date>2022-01-04T23:09:17Z</dc:date>
    </item>
    <item>
      <title>Re: Picked the wrong plan!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244785#M92469</link>
      <description>&lt;P&gt;&lt;a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/48627"&gt;@autoMatonXYZ&lt;/a&gt;&amp;nbsp;I recommend you send a private message to the moderator team and ask them to fix that for you.&amp;nbsp; include your account# or phone#, as well as your account PIN (if know) to help speed up the identification process.&lt;/P&gt;&lt;P&gt;Click &lt;A href="https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437" target="_blank"&gt;&lt;SPAN&gt;here&lt;/SPAN&gt;&lt;/A&gt; to send the moderator team a private message.&lt;/P&gt;&lt;P&gt;You can find information regarding the moderator team by following &lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452/show-comments/true" target="_blank"&gt;&lt;SPAN&gt;this link&lt;/SPAN&gt;&lt;/A&gt;.&lt;/P&gt;&lt;P&gt;&amp;nbsp;&lt;/P&gt;&lt;P&gt;&lt;STRONG&gt;How long until a moderator replies?:&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;Office Hours: Mon-Friday 9am to 9pm, and Saturday &amp;amp; Sunday from 9am to 7:30pm [Toronto Time].&lt;/LI&gt;&lt;LI&gt;Messages are replied to during office hours, in the order in which they are received&lt;/LI&gt;&lt;LI&gt;Typical response time is between 1-3 hours, depending on message queue, but can be up to 48 hours.&lt;/LI&gt;&lt;LI&gt;There is no need to send multiple messages.&lt;/LI&gt;&lt;/UL&gt;&lt;P&gt;&lt;STRONG&gt;How can I view my private messages between myself and a Community Moderator?&lt;/STRONG&gt;&lt;/P&gt;&lt;UL&gt;&lt;LI&gt;&lt;SPAN&gt;&lt;A href="https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Private-Messages-viewing-and-creating/ta-p/168500" target="_blank"&gt;How to view and reply to your private messages&lt;/A&gt;&lt;/SPAN&gt;&lt;/LI&gt;&lt;/UL&gt;</description>
      <pubDate>Sun, 10 Jun 2018 21:41:09 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244785#M92469</guid>
      <dc:creator>meocon</dc:creator>
      <dc:date>2018-06-10T21:41:09Z</dc:date>
    </item>
    <item>
      <title>Re: Picked the wrong plan!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244786#M92470</link>
      <description>&lt;P&gt;Thank you for your reply!&lt;/P&gt;</description>
      <pubDate>Sun, 10 Jun 2018 21:47:55 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244786#M92470</guid>
      <dc:creator>autoMatonXYZ</dc:creator>
      <dc:date>2018-06-10T21:47:55Z</dc:date>
    </item>
    <item>
      <title>Re: Picked the wrong plan!!</title>
      <link>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244994#M92471</link>
      <description>&lt;P&gt;Don't worry, they are pretty good with these type of request.&lt;/P&gt;</description>
      <pubDate>Mon, 11 Jun 2018 17:03:25 GMT</pubDate>
      <guid>https://productioncommunity.publicmobile.ca/t5/Get-Support/Picked-the-wrong-plan/m-p/244994#M92471</guid>
      <dc:creator>Acekiller</dc:creator>
      <dc:date>2018-06-11T17:03:25Z</dc:date>
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