topic Re: Payment in Get Support

Payment

Papatank — Wed, 25 Jun 2025 20:04:05 GMT

do my payments automatically come off my card every month or do I have to pay every month

Re: Payment

Sansan — Wed, 25 Jun 2025 20:14:31 GMT

@Papatank on activation an account, they do ask you to fill out a credit or debit card details. This will then be enrolled to be debited automatically each month.

So yes, you should be automatically be billed each month.

To verify, sign into Your My Account and click on the Payment tab. It will show you the last 4 digit and expiry date of the card on file and when and how much is the next Renewal date.

Re: Payment

eddieO — Wed, 25 Jun 2025 20:24:24 GMT

@Papatank, just a word of caution, make sure you do not let your credit card on file expire. If you forget to update your payment information ahead of the expiry and Public Mobile is unsuccessful with your expired card you will then need to manually pay each month for 12 months before being allowed to have automatic payments again.

Re: Payment

colleeno — Wed, 25 Jun 2025 21:57:09 GMT

@Papatank

Be aware that Public Mobile plans are 30-days, not monthly, so your payment date will change throughout the year depending on the number of days in the month preceding the next payment.

Re: Payment

Yummy — Wed, 25 Jun 2025 22:48:16 GMT

If you have your CC registered with PM and Subscribed is on then every 30 days your CC will be charged for a cost of monthly plan + tax.
Pay attention on your service on billing date as sometimes, in very rare cases, autopay might fail and your service will be suspended due to no pay. If you are concerned this could happen you can always manually add funds to your account a few days before billing date charging your CC.