topic Re: Why I see 7 sec call to my voice mail when I did NOT do it? in Get Support

Why I see 7 sec call to my voice mail when I did NOT do it?

Yummy — Mon, 23 Jun 2025 21:32:04 GMT

As you can see, 7 seconds 'outgoing call' to my voice mailbox...

The funny thing is - I did not call it... Any reasonable explanation why do I see that? And similar 'outgoing calls' occur every few days.
I Never call my vmail (neither from mobile nor any other phone) as Nobody can leave a message there as I have extended absence 'trick' set up to stop spammers bothering me.

Re: Why I see 7 sec call to my voice mail when I did NOT do it?

hTideGnow — Mon, 23 Jun 2025 21:34:53 GMT

hi @Yummy

the outgoing call is not just you call the voicemail. When someone called you, you didn't pickup or unavailable and got sent to voicemail, it will show as outgoing calls to VM too

So, at 1:52PM today, someone called you and routed to VM. It's 7 second and you didn't get a VM alert, likely they didn't leave a message

Re: Why I see 7 sec call to my voice mail when I did NOT do it?

Yummy — Mon, 23 Jun 2025 22:56:36 GMT

@hTideGnow wrote:
So, at 1:52PM today, someone called you and routed to VM. It's 7 second and you didn't get a VM alert, likely they didn't leave a message

NOBODY can leave a message, as I explained why... What a bliss... No more telemarketers and other low lives bothering me.

Re: Why I see 7 sec call to my voice mail when I did NOT do it?

hTideGnow — Tue, 24 Jun 2025 00:20:07 GMT

hi @Yummy

maybe the extended trick is not working. you might want to try again

and remember, there are different call forwarding types: Unconditional, Buy, Not Reachable, No Reply and Variable. I am pretty sure you didn't set the extended absence trick for all types of forwarding (but it is true you need to leave unconditional untouched)

https://www.publicmobile.ca/en/get-help/articles/call-forwarding

Re: Why I see 7 sec call to my voice mail when I did NOT do it?

Yummy — Wed, 25 Jun 2025 12:53:48 GMT

Since I do not have VoLTE only unconditional forward is available to me. This it is set up this way that Nobody can leave a voice mail. It is actually extended absence greeting.
I am not brave enough to play with all those codes as per help article you provided link to not to screw up something.

And yes, I figured it out; any rejected call when voice mail system picks up and (rejected a call) is registered as 7 sec outgoing call to voice mail system. Mystery solved.
Thanks for suggestions, though!