topic Re: Income Tax in Get Support

Income Tax

stratford — Wed, 11 Jun 2025 16:54:46 GMT

Need help reaching a moderator with regard to income tax for the year 2024 for 3 family members

Re: Income Tax

Handy1 — Wed, 11 Jun 2025 16:57:47 GMT

@stratford You can only go back 3 months I belive but you can ask support if they able to help go back further for invoices

send a private message To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Income Tax

Chalupa_Batman — Wed, 11 Jun 2025 18:09:22 GMT

@Handy1 wrote:
@stratford You can only go back 3 months I belive but you can ask support if they able to help go back further for invoices
send a private message To CS_Agent
⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

As per @Handy1 comment, just know @stratford , CS Agents can only go back one year. So June of 2024 is the cut off.

Re: Income Tax

slusagm — Wed, 11 Jun 2025 18:53:33 GMT

@stratford CS agent can help with invoices over one year, so, they will help to send you the full 2024 invoices. But make sure check the invoice dates, when they send me the whole year invoices, the dates were wrong. Apparently it use the print date instead of the correct invoice date

Re: Income Tax

stratford — Wed, 11 Jun 2025 19:03:54 GMT

It would be great if PM could provide yearly tax receipts but half the year is better than nothing. Thanks again! Hopefully the agents reach out soon as we submitted our business taxes already

Re: Income Tax

stratford — Wed, 11 Jun 2025 22:49:31 GMT

How long does it take for an agent to reply. It’s been almost 7 hours

Re: Income Tax

slusagm — Sat, 14 Jun 2025 01:32:18 GMT

did you check the Community inbox?

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

they usually reply within hours. Since it has been 7 hours, check inbox first, and write them again if no reply.

Re: Income Tax

stratford — Thu, 12 Jun 2025 13:57:05 GMT

Hello! I did not! Thanks for the message