topic Re: Unable to place order for eSIM on my iphone. in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-place-order-for-eSIM-on-my-iphone/m-p/1345553#M923997 <P>Uninstall and reinstall and try again&nbsp;</P> Sat, 21 Jun 2025 18:48:15 GMT slusagm 2025-06-21T18:48:15Z Unable to place order for eSIM on my iphone. https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-place-order-for-eSIM-on-my-iphone/m-p/1345552#M923996 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="WhatsApp Image 2025-06-21 at 11.48.53 AM.jpeg" style="width: 461px;"><img src="https://productioncommunity.publicmobile.ca/t5/image/serverpage/image-id/164822i443AB0DDA3BE9A09/image-size/large?v=v2&amp;px=999" role="button" title="WhatsApp Image 2025-06-21 at 11.48.53 AM.jpeg" alt="WhatsApp Image 2025-06-21 at 11.48.53 AM.jpeg" /></span>My iPhone 11 pro Max and Public Mobile App is updated to latest software. When I select eSIM to purchase through the App, it shows $5 but the "Place Order" button is greyed and does not do anything. I verified credit card info saved and is all correct. Any reason or solution?</P><P>&nbsp;</P> Sat, 21 Jun 2025 18:49:28 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-place-order-for-eSIM-on-my-iphone/m-p/1345552#M923996 SnowChamps 2025-06-21T18:49:28Z Re: Unable to place order for eSIM on my iphone. https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-place-order-for-eSIM-on-my-iphone/m-p/1345553#M923997 <P>Uninstall and reinstall and try again&nbsp;</P> Sat, 21 Jun 2025 18:48:15 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-place-order-for-eSIM-on-my-iphone/m-p/1345553#M923997 slusagm 2025-06-21T18:48:15Z Re: Unable to place order for eSIM on my iphone. https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-place-order-for-eSIM-on-my-iphone/m-p/1345562#M924003 <P>Thank you..that worked and got the esim installed and activated <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Sat, 21 Jun 2025 18:58:53 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Unable-to-place-order-for-eSIM-on-my-iphone/m-p/1345562#M924003 SnowChamps 2025-06-21T18:58:53Z