topic Re: Plans in Get Support

Plans

foffe — Fri, 20 Jun 2025 22:42:36 GMT

Hi,

I presently have the old $15 plan. If I switch to the new and better $15 plan will I lose my data add on that I received as a gift from PM. Thanks

Re: Plans

slusagm — Fri, 20 Jun 2025 22:43:55 GMT

no worries, all the old bonus data will stay. I changed to the new one and I lost nothing

go ahead and get the new $15 , use Change on Renewal to schedule the plan change

Re: Plans

hairbag1 — Fri, 20 Jun 2025 22:44:05 GMT

@foffe

data add-ons recieved from previous Holiday freebie will stay on your account even if you upgrade to better plan.

Re: Plans

computergeek541 — Fri, 20 Jun 2025 23:03:24 GMT

Re: Plans

umnikke8 — Fri, 20 Jun 2025 23:32:15 GMT

With one exception I believe. If you switch to a plan with "unlimited" data all data add-ons are deleted.

Re: Plans

slusagm — Fri, 20 Jun 2025 23:57:53 GMT

@umnikke8 they won't be "delete" , they will show up as Incompatible data. It means it will stay there until you change to a non-unlimited data and at that time the those data bonus can be accessed again