topic Re: Subscriptions in Get Support

Subscriptions

foffe — Fri, 20 Jun 2025 21:23:19 GMT

Hi,

What is the difference between Canada Wide and Nation Wide subscription. Thanks

Re: Subscriptions

eddieO — Fri, 20 Jun 2025 21:25:13 GMT

@foffe they should be one in the same, either way you should be able to make calls, texts and use data from anywhere in Canada as long as you are close enough to a tower to receive service.

Re: Subscriptions

slusagm — Fri, 20 Jun 2025 21:33:39 GMT

Same, no difference. PM just being inconsistent with choice of words

Re: Subscriptions

foffe — Fri, 20 Jun 2025 21:38:26 GMT

The $15 plan shown is much better than the old $15 plan that I've had for 5 years. Can I just switch to the new plan? Thanks

Re: Subscriptions

eddieO — Fri, 20 Jun 2025 21:41:25 GMT

@foffe if you are able to see the better $15 plan showing up on your account, you should be able to select any plan that is listed there but not all plans are available to all members, it usually depends on what price point plan you are currently on. If you see it there best to select "Change on renewal" so that you can use up what you have already paid for. "Change now" will bill you immediately and start you all over forfeiting any data left on an existing plan