topic Re: Number porting messaging not working in Get Support

Number porting messaging not working

KiwiStephen — Fri, 20 Jun 2025 05:51:49 GMT

Hi there,

i subscribed this afternoon. My phone number appears to be working for incoming and outgoing calls but I can’t send or receive messages.

Sansan — Fri, 20 Jun 2025 11:08:18 GMT

What type of phone do you have?

Have you tried restarting your phone? You could also turn on and off airplane mode.

Resetting networks settings is also an option.

If using Google Messages, you could uninstall reatart your phone and install again.

If still not working use the chatbotbto create a ticket for agents to do a system refresh.

CSA_PM — Fri, 20 Jun 2025 12:27:55 GMT

Hello @ KiwiStephen,

I sent you a private message. You can view and reply to it by accessing this link: https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage