topic Mobile data suddenly not available in Get Support

Mobile data suddenly not available

Toast97 — Thu, 19 Jun 2025 04:06:50 GMT

EDIT: Somehow my mobile data got disabled - not sure if it was a phone glitch or something else. In any case, this topic can be removed/deleted.

I went out tonight a couple of hours ago, midtown Toronto, and I noticed that my mobile data was off. Restarts, disabling/re-enabling the sim, flight mode on/off... nothing is working. I'm paid up for the month and I've been on auto-billing for years now.

Any suggestions?

Re: Mobile data suddenly not available

DDM69 — Thu, 19 Jun 2025 06:04:26 GMT

Did your credit card on file expire? Try taking the sim card out and reinstall it. If you have used up all of your available data, that could also be the issue.

Re: Mobile data suddenly not available

BKNS27 — Thu, 19 Jun 2025 08:44:39 GMT

@Toast97

Go to your settings and reset the Network Settings. This was a problem I had when I was with Shaw Mobile but not an issue with PM.