topic SIM Card Not Yet Delivered in Get Support

SIM Card Not Yet Delivered

stanjacobthomas — Wed, 18 Jun 2025 04:11:46 GMT

Hi,

Subscribed to the $30 CANUSMEX plan on May 24 and ordered a SIM card. I still have not received the SIM card. Please provide an update on the delivery.

Re: SIM Card Not Yet Delivered

computergeek541 — Wed, 18 Jun 2025 04:20:05 GMT

@stanjacobthomas wrote:
Hi,
Subscribed to the $30 CANUSMEX plan on May 24 and ordered a SIM card. I still have not received the SIM card. Please provide an update on the delivery.

Did you purchase this directly from Public Mobile? It should have arrived by now. I have made arrangements for Public Mobile to contact you in the morning to discuss.

Re: SIM Card Not Yet Delivered

CSA_PM — Wed, 18 Jun 2025 11:58:51 GMT

Hello @ stanjacobthomas,

If the SIM card hasn't arrived yet, you can buy one from a nearby store or online from Amazon, and we will apply a credit equal to the value of the SIM after activation. You just need to send us a picture of the receipt. Here you can find the nearest store: https://www.publicmobile.ca/en/pick-up-SIM

Re: SIM Card Not Yet Delivered

stanjacobthomas — Wed, 18 Jun 2025 13:24:42 GMT

Yes, I did. Directly through the website. Said it would be delivered by Canada Post. Still nothing yet in the mailbox.

Re: SIM Card Not Yet Delivered

stanjacobthomas — Wed, 18 Jun 2025 13:25:18 GMT

Thank you. Let me try this avenue.

Re: SIM Card Not Yet Delivered

CSA_PM — Wed, 18 Jun 2025 13:31:20 GMT

You can buy one from a nearby store or online from Amazon. Here you can find the nearest store: https://www.publicmobile.ca/en/pick-up-SIM