topic Re: How to switch SIM card to a new phone? in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344681#M923468 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/559414">@Austin-13</a>&nbsp;wrote:<BR /><P>That's what I originally did, but it didn't work.&nbsp; I can not make calls or text, and the SIM is still attached to my old iPhone</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>SIM cards don't attach to the phones. If the account is paid up, all you do is place the SIM card in the new phone and it should start working after a reboot. Another option is to go into your Settings and then Network Settings and refresh them and then reboot. That will force the PM SIM to find the PM network.</P> Wed, 18 Jun 2025 02:18:26 GMT Chalupa_Batman 2025-06-18T02:18:26Z How to switch SIM card to a new phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344650#M923443 <P><SPAN>How to transfer a Public Mobile sim card from my current iPhone to a new iPhone?</SPAN></P> Thu, 19 Jun 2025 07:37:59 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344650#M923443 Austin-13 2025-06-19T07:37:59Z Re: How to switch SIM card to a new phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344652#M923445 <P>Remove your sim card.&nbsp; Put it into the new phone.&nbsp; Reboot the Iphone.</P> Wed, 18 Jun 2025 00:37:13 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344652#M923445 DDM69 2025-06-18T00:37:13Z Re: How to switch SIM card to a new phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344659#M923451 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/559414">@Austin-13</a>&nbsp;wrote:<BR /><P><SPAN>How to transfer a Public Mobile sim card from my current iPhone to a new iPhone?</SPAN></P><HR /></BLOCKQUOTE><P>Hey&nbsp;<a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/559414">@Austin-13</a>&nbsp;</P><P>If it's a physical SIM card, then just take it out of the old iPhone and place it into the new one and reboot. Just note, you can do that or you can download the app and purchase an eSIM. This way the physical SIM slot is left for another provider if you wanted. It's $5 for the first one and free after that. Something to think about.&nbsp;</P><P>Example: I have a Public Mobile eSIM and my TextNow SIM account on a physical SIM card. Then on my Telus account I have an eSIM for Telus and my American SIM card in the phone. It's a great way to work things.</P> Wed, 18 Jun 2025 00:49:51 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344659#M923451 Chalupa_Batman 2025-06-18T00:49:51Z Re: How to switch SIM card to a new phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344661#M923453 <P>That's what I originally did, but it didn't work.&nbsp; I can not make calls or text, and the SIM is still attached to my old iPhone</P><P>&nbsp;</P> Wed, 18 Jun 2025 00:50:19 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344661#M923453 Austin-13 2025-06-18T00:50:19Z Re: How to switch SIM card to a new phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344681#M923468 <BLOCKQUOTE><HR /><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/559414">@Austin-13</a>&nbsp;wrote:<BR /><P>That's what I originally did, but it didn't work.&nbsp; I can not make calls or text, and the SIM is still attached to my old iPhone</P><P>&nbsp;</P><HR /></BLOCKQUOTE><P>SIM cards don't attach to the phones. If the account is paid up, all you do is place the SIM card in the new phone and it should start working after a reboot. Another option is to go into your Settings and then Network Settings and refresh them and then reboot. That will force the PM SIM to find the PM network.</P> Wed, 18 Jun 2025 02:18:26 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344681#M923468 Chalupa_Batman 2025-06-18T02:18:26Z Re: How to switch SIM card to a new phone? https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344952#M923636 <P>It sounds like your activation didn't work.&nbsp; Submit a ticket to get more help with this.</P> Thu, 19 Jun 2025 06:13:55 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/How-to-switch-SIM-card-to-a-new-phone/m-p/1344952#M923636 DDM69 2025-06-19T06:13:55Z