topic Re: Disable email to text in Get Support

Disable email to text

binks — Tue, 17 Jun 2025 13:37:20 GMT

How can this be done? I get only spam with this

Re: Disable email to text

hTideGnow — Tue, 17 Jun 2025 13:41:27 GMT

hi @binks

you cannot really disable it, but you can block it on the device level

Re: Disable email to text

binks — Tue, 17 Jun 2025 13:51:03 GMT

I was hoping to have it blocked at the carrier level

Re: Disable email to text

hTideGnow — Tue, 17 Jun 2025 13:55:06 GMT

sorry @binks

nothing you can do on the carrier level

but this is old "technology", Rogers decommissioned that long time, I expect Telus will follow, just a matter of time

(funny some people really need that and we always see posts about how to make sure it works)

Re: Disable email to text

binks — Tue, 24 Jun 2025 20:26:49 GMT

Ok. So nothing can be done

Re: Disable email to text

softech — Tue, 24 Jun 2025 20:52:29 GMT

@binks

Not on the carrier level but to me, I think the device workaround is sufficient

all the email to text messages come from phone number (999) 999-9999, you can block this number and those email to text messages will not show up anymore. It is a low risk block as there is really no one will call from that number and no other legitimate text will come from that particular number