topic Re: ordeered a sim card and charged for 3 in Get Support

ordeered a sim card and charged for 3

23456 — Mon, 16 Jun 2025 16:19:17 GMT

Sansan — Mon, 16 Jun 2025 16:24:20 GMT

That is quite odd.

If you able to sign into your Account, use the chatbot to create a ticket and ask agent to refund the other 2.

hTideGnow — Mon, 16 Jun 2025 16:24:43 GMT

you sure they are not just pending charges?

if all 3 are real charges, ask PM to reverse the extra charges. Since you have not joined yet, you can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage