topic Re: Can’t subscribe in Get Support

Can’t subscribe

randytonn — Sun, 15 Jun 2025 01:45:54 GMT

I have set up an account but can’t get further. Have tried several times to subscribe.

Dunkman — Sun, 15 Jun 2025 01:54:37 GMT

Are you subscribing with a physical SIM card or eSIM ?

Did you download the PM app, to finish off the activation?

hTideGnow — Sun, 15 Jun 2025 02:14:21 GMT

hi @randytonn did you use PM app to subscribe?

if not, you need to download PM app and use it to complete the activation

if you used the app and got to step 6, ask PM support agent to help

Support will reply via Community inbox here within 2 to 4 hours:

randytonn — Sun, 22 Jun 2025 21:14:17 GMT

Once I downloaded the app I was able to move forward.
Thanks