topic Re: Texts not working after switching in Get Support

Texts not working after switching

Jennifer95 — Sat, 14 Jun 2025 23:39:09 GMT

I can call and everything else seems to work but my I'm not able to send or receive texts. I have already restarted my phone.

Re: Texts not working after switching

slusagm — Sat, 14 Jun 2025 23:46:20 GMT

iPhone or Android?

Try reboot phone and then Reset Network Settings

And for Android, uninstall and reinstall Google Message and it should work

But if you have an iPhone, remove the phone number from settings. Then wait 15 mins and. Reboot phone and enter the number back to re-register iMessage

Re: Texts not working after switching

Dunkman — Sat, 14 Jun 2025 23:47:14 GMT

@Jennifer95

New customer? versus old? Data working fine?

Might want to try a network reset on your phone. Note: this will erase any saved Wifi passwords.

Re: Texts not working after switching

BKNS27 — Sun, 15 Jun 2025 00:54:21 GMT

Click on the Chat icon and type in Submit a Ticket to connect with an agent to help you if the suggestions didn’t work.