topic Re: Data Plan in Get Support

Data Plan

Claude23 — Fri, 13 Jun 2025 23:56:08 GMT

My plan has 60 GB / Month yet on my cell it shows only 2 GB for the month. On my account through the web site it does show the 60GB.

Re: Data Plan

slusagm — Sat, 14 Jun 2025 00:01:43 GMT

"my cell it shows only 2GB"

if you meant the PM app, drag the screen down to force a refresh.

Or better, logoff the app first, reboot phone and relogin to clear cache

Re: Data Plan

DennyCrane — Sat, 14 Jun 2025 03:06:55 GMT

Do you mean you have a data limit set on your actual phone? You can set this yourself in your phone settings.

Re: Data Plan

computergeek541 — Sat, 14 Jun 2025 04:51:49 GMT

@DennyCrane wrote:
Do you mean you have a data limit set on your actual phone? You can set this yourself in your phone settings.

That 2GB number just happens to be the default warning amount on many Android phones.

@Claude23

Ignore that warning from your phone. As long as your phone doesn't also have an upper limit set for data use, none of this will affect you. The data use warning amount and the data cut off limit on the device can be adjusted or disabled entirely.

Re: Data Plan

computergeek541 — Sat, 14 Jun 2025 16:14:12 GMT