topic Re: How to call Germany in Get Support

How to call Germany

Caro9 — Wed, 11 Jun 2025 19:41:55 GMT

I need to call a government office in Germany for my mother. I will buy the international minutes add-on but am wondering how I will dial this number (+49 180) 5 01 40 09 ?

Re: How to call Germany

eddieO — Wed, 11 Jun 2025 19:47:47 GMT

@Caro9 it looks like there is a 300 international long distance minutes that includes Germany for $15. Have a look in the app or online by signing in

I found this online: To dial Germany from Public Mobile, use the following format: 011 (international prefix) + 49 (Germany country code) + area code + phone number.

Re: How to call Germany

NDesai — Wed, 11 Jun 2025 19:47:57 GMT

@Caro9 Dial the exit code (011) first. So it would be 011 followed by the number including Germany country code.

"dial the international exit code (011 or "+"), followed by the country code, the area code, and finally the local number"

Re: How to call Germany

computergeek541 — Wed, 11 Jun 2025 19:49:30 GMT

@Caro9 wrote:
I need to call a government office in Germany for my mother. I will buy the international minutes add-on but am wondering how I will dial this number (+49 180) 5 01 40 09 ?

It would be dialed just as you have typed it, starting with the + followed by all of the other numbers.

Re: How to call Germany

hairbag1 — Wed, 11 Jun 2025 19:56:52 GMT

@computergeek541 wrote:
@Caro9 wrote:
I need to call a government office in Germany for my mother. I will buy the international minutes add-on but am wondering how I will dial this number (+49 180) 5 01 40 09 ?
It would be dialed just as you have typed it, starting with the + followed by all of the other numbers.

looks like there's too many digits...I tried calling and got the 'ol "8B1...your call cannot be completed..." message.

Re: How to call Germany

Caro9 — Wed, 11 Jun 2025 20:12:54 GMT

I wondered about there being 7 digits. This is how it's indicated on the papers we received:

Telefon (+49 180) 5 01 40 09 Is it possible that the 5 is an extension? I'm trying to get some pension information for my mother following my step dad's death.

Re: How to call Germany

Caro9 — Wed, 11 Jun 2025 20:13:28 GMT

I was wondering how to dial the +49?

Re: How to call Germany

slusagm — Wed, 11 Jun 2025 20:15:29 GMT

@Caro9 for that plus, click and hold 0 and it will show +

Re: How to call Germany

Caro9 — Wed, 11 Jun 2025 20:32:44 GMT

can I also just dial 011 instead of clicking and holding 0 as some others have mentioned?

Re: How to call Germany

slusagm — Wed, 11 Jun 2025 20:59:31 GMT

@Caro9 yes, you can still use 011 instead of the +, so, you can just dial 011 49 180 ### ####

Re: How to call Germany

Bastian_Vaughan — Thu, 12 Jun 2025 14:25:22 GMT

Everything is said, just wanna leave a Moin Moin for my fellow Germans here. 👋🏻

I just don't know if you can call special numbers like that with PM. And if,... How much will it cost. It's already more expensive to call them from within Germany. It's a premium number.