topic Re: Phone number selection in Get Support

Phone number selection

rami123 — Wed, 11 Jun 2025 19:53:15 GMT

There's a phone number I want to specifically register, it is my old phone number that has been disconnected due to inactivity 3-4 months ago. Is it possible to register it. I currently have a new line with public mobile i want to change the phone number for my old number i had a few months ago.

Re: Phone number selection

Handy1 — Wed, 11 Jun 2025 17:32:48 GMT

@rami123 If the number can from public mobile / Telus / Koodo there’s slight chance support can help get it back for you . I’d start by calling the number first and see if anyone answers it as it could have been picked up by somone else already . But if the number originated from bell or Roger’s you would have to contact them to try and get it back . Best of luck

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Re: Phone number selection

BKNS27 — Wed, 11 Jun 2025 17:34:39 GMT

@rami123

Sorry, if your number was disconnected for more than 90 days. Your number will be returned to the carrier you got the number from then it will be pause for another 90 days before it is released for anyone who wants it.

Re: Phone number selection

computergeek541 — Wed, 11 Jun 2025 19:03:52 GMT

unnecessary repetition