Remboursement de SIM

P_L_D — Wed, 11 Jun 2025 04:53:33 GMT

I never received my SIM card which I had purchased online. I have had to purchase a new SIM card at a store.

I was told by Public Mobile in an email that once you complete your activation, submit a ticket to the Support Team and they’ll process a refund for the purchase of the second SIM.

What now?

Re: Remboursement de SIM

softech — Tue, 10 Jun 2025 22:32:19 GMT

@P_L_D have you submitted yet? If submitted, check Community inbox for PM's Agent reply

If not submitted yet, open ticket with PM support:

1. Open ticket via Chatbot (need access to My Account): At https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Start by typing "Submit a ticket", then click "Contact Us", then "Other", then "Log In", finally click "Click here to submit a ticket ↗"
2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
**Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there

topic Remboursement de SIM in Get Support

Remboursement de SIM

Re: Remboursement de SIM