topic Inbound calls in Get Support

Inbound calls

AdaEspo — Tue, 10 Jun 2025 22:51:02 GMT

I can’t receive inbound calls on my new activation

Re: Inbound calls

slusagm — Tue, 10 Jun 2025 22:52:14 GMT

Did you port your number into PM? If you did, the port is not completed

there is a porting assistance team you can call and ask for update. I can't post the number here, but I will message the number to your community inbox. Please check and call them

Re: Inbound calls

AdaEspo — Tue, 10 Jun 2025 22:57:33 GMT

No port. A totally new subscription

Re: Inbound calls

slusagm — Tue, 10 Jun 2025 22:59:14 GMT

What phone you have? Try sim on another phone

Or ask PM to help to refresh the account. Since you cannot properly login, you won't be able to open the preferred Chatbot ticket. So, you will need to message them here:

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox, check here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage