topic Re: Referral in Get Support

Referral

BLhome — Tue, 10 Jun 2025 19:27:15 GMT

Forgot to add referral code?

Re: Referral

slusagm — Tue, 10 Jun 2025 19:28:47 GMT

PM would be able to help to add it back. So, you are the one who just joined? you just need to open ticket with PM using the Orange Chatbot icon on the lower right. (For 2FA when login, you might need to use email to receive if you cannot receive the text on the phone.) Type the question Submit ticket and select Contact Us to get to ticket open screen
Or message them using this link:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

CS_Agent will reply to your community inbox between 9AM-10PM EST (Mon-Sun), check here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Referral

hTideGnow — Tue, 10 Jun 2025 19:28:48 GMT

HI @BLhome

still not late, PM support agent can add it back for you

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Referral

CSA_PM — Wed, 11 Jun 2025 12:01:32 GMT

Thanks for escalating! The client is already in contact with an agent.