topic Re: Calling Colombia in Get Support

Calling Colombia

Guivara68 — Tue, 10 Jun 2025 11:44:35 GMT

Is my plan included call to Colombia?

Re: Calling Colombia

Handy1 — Tue, 10 Jun 2025 11:49:33 GMT

@Guivara68 I don’t think the plans themselves include calling to Columbia , you instead need to buy international long distance mins add on to call Columbia 300mins $15

Re: Calling Colombia

hTideGnow — Tue, 10 Jun 2025 12:39:35 GMT

hi @Guivara68

no plan include calling Colombia

but you can buy the International calling addon for $15. It can call around 20+ countries and Colombia is one of them.

This is the full list where you can call with this add-on:
**Intl long distance Add-On included countries: Australia, Austria, Bangladesh, Brazil, Chile, Colombia, Czech Republic, Denmark, France, Germany, Greece, Iceland, Ireland, Israel, Italy, Japan, South Korea, Malaysia, Mexico, Netherlands, New Zealand, Norway, Peru, Poland, Portugal, Puerto Rico, Romania, Singapore, Spain, Sweden, Thailand, Venezuela. Calls must originate from Canada.

All you need to do is to go to My Account, then go to Subscriptions & Add-ons page, click Minutes on top and the 300 International Long Distance is there

Re: Calling Colombia

Guivara68 — Tue, 10 Jun 2025 12:42:31 GMT

Thanks for your help. My plan included 2000 minutes international calls

Re: Calling Colombia

hTideGnow — Tue, 10 Jun 2025 12:45:38 GMT

hi @Guivara68

it is confusing as there are different add-on , the 2000 minutes does not allow you to call Colombia. It only let you call selected countries:

2000 monthly long-distance mins to China, Hong Kong, India, Pakistan, Philippines, Taiwan, and the UK

So, you will need to buy the 300 minutes long distance callsing add-on to call Colombia