topic Re: Phone rings only three times in Get Support

Phone rings only three times

Ava14 — Tue, 10 Jun 2025 03:42:37 GMT

My phone only rings three times before going to voicemail. How do I change it so that I get It to ring many more times. I have an iPhone.

Re: Phone rings only three times

hTideGnow — Mon, 09 Jun 2025 23:35:31 GMT

hi @Ava14

Try this.

**61*+1YourLocalNumberVoicemail*11*5#

The last digit 5 is 5 seconds till voicemail. Change it to a number you want in 5 increment up to 30.

Re: Phone rings only three times

Ava14 — Mon, 09 Jun 2025 23:47:47 GMT

Hi I tried entering the code but it kept saying error. Do I have to enter the plus sign too or was that just to denote that I had to enter my phone number?

Re: Phone rings only three times

hTideGnow — Mon, 09 Jun 2025 23:49:27 GMT

HI @Ava14

yes, some people reported that this trick seem to be not working anymore. But I think it is due to Conditional forwarding. Ask PM support agent to check.

submit a ticket with CS Agent using Chatbot here:
  https://widget.telus.tiia.ai/publicmobile/publicmobile.html
Type the question "Submit ticket", Then click the following in order: "Contact Us" , "Other", "Log In".
If any issue with ticket submission, you can submit ticket by direct message:
  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Re: Phone rings only three times

Ava14 — Tue, 10 Jun 2025 03:37:05 GMT

Thanks so much!

Re: Phone rings only three times

computergeek541 — Tue, 10 Jun 2025 01:01:31 GMT