topic Re: ESIM ID number in Get Support

ESIM ID number

Bache24 — Sun, 08 Jun 2025 04:25:51 GMT

I successfully transferred my phone number to a newly purchased ESIM. My question is in regards to the physical ESIM card. Does the ESIM I purchased now have a different SIM ID number than the physical card, or is it the same ID number?

[ I don't mean phone number. I mean SIM ID number]

Thanks

Re: ESIM ID number

softech — Sat, 07 Jun 2025 22:46:20 GMT

@Bache24

Esim number would be different from the Physical sim number. If you login to My Account using Incognito mode, go to Profile, check the sim card number there and you should see a different one.

just an FYI, your old physical sim is now voided and not useful anymore