topic About changing numbers in Get Support

About changing numbers

Lucifer5young — Thu, 05 Jun 2025 01:31:12 GMT

Hello.

I am currently using a public mobile eSIM.

I live in Edmonton, Alberta, and I want to change my mobile phone number to a number starting with 780.

How do I do that?

Also, there is a number change option in the app, but what if I select a number from another city in Alberta (Bonnyville) and use it?

Re: About changing numbers

Chalupa_Batman — Thu, 05 Jun 2025 01:04:35 GMT

@Lucifer5young wrote:
Hello.
I am currently using a public mobile eSIM.
I live in Edmonton, Alberta, and I want to change my mobile phone number to a number starting with 780.
How do I do that?
Also, there is a number change option in the app, but what if I select a number from another city in Alberta (Bonnyville) and use it?

Hello @Lucifer5young

To change your number, log into your account and click here. I haven't changed my number in 25 years. So, with that being said, give it a try. I do know someone who got a different area code for Ontario once years ago.

https://myaccount.publicmobile.ca/en/account/profile/update/phone-number

Re: About changing numbers

hTideGnow — Thu, 05 Jun 2025 01:35:25 GMT

hi @Lucifer5young

login My Account, click the pencil your phone number and you can choose a new phone number there, just choose Alberta and Edmonton and keep trying. Each time they will give you couple numbers, it is like lottery

and yes, you can choose a number from city different from your address. If you like the selection for Bonnyville, just choose it

Re: About changing numbers

computergeek541 — Thu, 05 Jun 2025 01:39:42 GMT

@Lucifer5young wrote:
I live in Edmonton, Alberta, and I want to change my mobile phone number to a number starting with 780.
Also, there is a number change option in the app, but what if I select a number from another city in Alberta (Bonnyville) and use it?

You're unlikely to be able to get a 780 area code Edmonton phone number. More likely, it'll be an 825 area code phone number. Keep in mind that if that even if you are able to get a 780 area code number from a different city, that does not automatically make it a local call for others to call you compared if they were calling an Edmonton phone number. You can actually take a phone number from any available city that you wish.