topic Re: Unlimited data gone?? in Get Support

Unlimited data gone??

ImissPM — Mon, 02 Jun 2025 12:45:08 GMT

Signed up for a plan that said it had unlimited data...but when I look on my subscription it says I have 100g data? Did they cap the unlimited plan I signed up for??

Re: Unlimited data gone??

Phil_Adelphus — Mon, 02 Jun 2025 12:49:28 GMT

@ImissPM Are you sure you didn't just see unlimited in the terms and conditions (I think with a number 10)? If there wasn't a 10 on the plan panel then the plan was not unlimited. Is this a Canada-US-Mexico plan? Those do not have unlimited data.

Re: Unlimited data gone??

Handy1 — Mon, 02 Jun 2025 12:56:50 GMT

@ImissPM Only the non roaming 5G plans have unlimited data and throttles speeds once data bucket is reached . Not the CUSM plans they just stop once data bucket is reached unfortunately. Yet Telus gives you unlimited data even with roaming plans . Not sure why public dosent either dosent make sense

Re: Unlimited data gone??

hTideGnow — Mon, 02 Jun 2025 13:41:05 GMT

hi @ImissPM

did you have a 5G plan? unlimited data is on top of the 100GB, so PM would still show you the regular data as the limit.

once the data are used up, you will start using unlimited slow data at 512Kbps

Re: Unlimited data gone??

Dunkman — Mon, 02 Jun 2025 13:48:24 GMT

@ImissPM

When did you sign up? Only certain plans offer the unlimited throttled data..

At the present time, there is one unlimited throttled data Canada only plan that PM is offering:

https://subscribe.publicmobile.ca/en/activation/plans/60GB-5Gspeed21