New subscriber and RCS group chats are not working

Acania — Mon, 02 Jun 2025 04:07:04 GMT

Hi!

I am a new subscriber with a Google pixel 6. Moved over from Telus. My RCS group chats worked fine with telus. Now it says they are currently unavailable and to turn on the RCS option, but when I go into settings it says it's not supported..I have group chats for work that I use so these need to work for me. I checked my APN and it is fine and I've cleared my cache on my Google messages app, and rebooting my phone! Any help is appreciated!

Re: New subscriber and RCS group chats are not working

softech — Mon, 02 Jun 2025 07:34:13 GMT

@Acania

Go to Google Play Store and make sure Google Message is updated with the latest

Tuen go to Settings on Google Message app to disable RCS . Wait 5 mins and reboot the phone, them go back to the settings to re-enable RCS for it to re-register

topic Re: New subscriber and RCS group chats are not working in Get Support

New subscriber and RCS group chats are not working

Re: New subscriber and RCS group chats are not working