topic Re: Something went wrong with activation in Get Support

Re: Something went wrong with activation

Jannyddd — Sun, 01 Jun 2025 18:21:32 GMT

I have the same problem. After I entered all my payment information, and sumit, it kept saying "something went wrong".

hTideGnow — Sun, 01 Jun 2025 18:42:54 GMT

hi @Jannyddd were you using the app? if not, please download and use the app to subscribe

if you already using app, try uninstall and reinstall and use a different email address to create a different account

Jannyddd — Sun, 01 Jun 2025 18:54:37 GMT

I have tried both. Not working

hTideGnow — Sun, 01 Jun 2025 19:12:06 GMT

hi @Jannyddd you were using a Canadian credit card? do you have another card to try? maybe a bank's visa debit?

it no other card to use, wait a day and try again