topic Re: Payment Date in Get Support

Payment Date

Villain630 — Fri, 30 May 2025 22:48:05 GMT

Hello , is there anyway I can change my subscription payment date to the first of each month instead of the 30th? (which it's at now) Because I don't get paid until the first and it drives me crazy going without phone service if I am too broke to pay it on the 30th.

Re: Payment Date

Handy1 — Fri, 30 May 2025 15:48:28 GMT

@Villain630 No sorry there’s no way to have monthly payment date as public mobile plans are 30 days so the date always changes , you could each month load funds into your account on specific dates with vouchers or using the credit card on file . But no way to have same date each month with auto payments unfortunately

Re: Payment Date

slusagm — Fri, 30 May 2025 15:52:09 GMT

PM uses 30 days cycle, so the payment date will move up 1 day every 2 months. You cannot fix a payment date.. sorry

Re: Payment Date

hairbag1 — Fri, 30 May 2025 16:03:54 GMT

@Villain630

your plan payment date isn't the 30th of every month as Public Mobile plans are 30 day duration. If you want, you can buy payment voucher on pay day, then dial 611 to add the voucher to your account. Then, your plan will renew using that funds you've added (Available Funds).

Re: Payment Date

BKNS27 — Fri, 30 May 2025 17:41:22 GMT

@Villain630

If you use a CC on file for AutoPay. Your monthly payment date will stay the same with your CC company.

Re: Payment Date

computergeek541 — Fri, 30 May 2025 22:50:02 GMT

@BKNS27 wrote:
@Villain630
If you use a CC on file for AutoPay. Your monthly payment date will stay the same with your CC company.

The above isn't correct. There is no pre-assigned date that stays the same each month billed by Public Mobile to the credit card.

Re: Payment Date

Villain630 — Fri, 30 May 2025 23:29:21 GMT

Automatic Payments: Instead of manually sending a payment, the biller (e.g., utility company, insurance provider) is authorized to directly withdraw the funds from your bank. account on a scheduled date. That is the definition I found on Google.

Re: Payment Date

BKNS27 — Sat, 31 May 2025 01:30:22 GMT

@computergeek541

My 3 CC is always the same day of each month. Eg. my Visa statement is alway due on the 24 of each month.

Re: Payment Date

hTideGnow — Sat, 31 May 2025 02:17:18 GMT

@BKNS27 wrote:
@computergeek541
My 3 CC is always the same day of each month. Eg. my Visa statement is alway due on the 24 of each month.

hi @BKNS27

you are talking about the visa billing date. PM payment date change and it will show a different posting date on your visa bill.

Re: Payment Date

BKNS27 — Sat, 31 May 2025 02:23:46 GMT

@hTideGnow

Yes that was what I was indicating to @Villain630 in my response. I was indicating the Visa bill date remain the same each month.

Re: Payment Date

computergeek541 — Sat, 31 May 2025 04:09:59 GMT

@BKNS27 wrote:
@computergeek541
My 3 CC is always the same day of each month. Eg. my Visa statement is alway due on the 24 of each month.

I can understand that aspect, but as this is a Public Mobile support message forum, I do not believe that is what the customer is asking about. The customer used the phrase "subscription payment date". While it is true that credit card statement balances need to be paid by deadlines set by the credit card issuer (to avoid interest), that's independent of any Public Mobile service or payment set ups.

Re: Payment Date

computergeek541 — Sat, 31 May 2025 04:11:29 GMT

@Villain630 wrote:
Automatic Payments: Instead of manually sending a payment, the biller (e.g., utility company, insurance provider) is authorized to directly withdraw the funds from your bank. account on a scheduled date. That is the definition I found on Google.

Public Mobile does not offer the ability for customer to make payments using the above mentioned method.

Re: Payment Date

hTideGnow — Sat, 31 May 2025 14:49:55 GMT

HI @BKNS27

yes, that is right in terms of Visa payment

but that would not be the case if OP is paying by Visa Debit or MC Debit. The money will be out of the account the same day, or some try to pay by voucher. This matters to some as they try to match it up with Pay day, which is OP's concern