topic Re: downgrade from 27$ plan to 15$ plan in Get Support

downgrade from 27$ plan to 15$ plan

Yassined6 — Fri, 30 May 2025 20:01:09 GMT

HI,

I can't see the 15$ plan when trying changing plan for my kid from 27$ plan.

so i created a new account and tried to transfer his phone number but it refuses to transfer.

some assistance plz

Thanks

TheSterlinger — Fri, 30 May 2025 20:06:45 GMT

Unfortunately, there is no longer a $15 plan.

Within the account you can only change to the plans listed.

You also cannot transfer within Public Mobile accounts.

Yassined6 — Fri, 30 May 2025 21:33:47 GMT

i still see the plan for new subscription. in that case i need to activate a new subscription and choose new phone number. is that right?

funpig1 — Fri, 30 May 2025 22:24:21 GMT

If you were in Quebec, I think you can still get the $15 plan.

Yes. To get a new activation plan, you to use a new email address, open a new account and select a new telephone number.

Alternatively, you can port your old number to another service carrier and then port back in and select a new activation plan. Good luck.

lmin — Sat, 31 May 2025 07:48:42 GMT

There is a $19/month plan in Ontario that includes

1GB of Canada-wide data at 4G speed up to 100 Mbps1
Unlimited Canada-wide minutes and messaging plus unlimited international text and picture messaging2
Call Display, Voicemail, Call Waiting, Call Forwarding & Conference Calling
Available for new activations only

This may be a good replacement for the $15 plan that used to be available