topic Re: Cannot pay bill in Get Support

Cannot pay bill

Abby111 — Tue, 27 May 2025 20:12:32 GMT

When I open the app it says its in maintenance mode. And when I try to acesss the website I get "

Our services are getting an upgrade.

From March 4th 10:00 PM EST (7:00 PM PST) to March 5th 9:30 AM EST (6:30 AM PST) new plan purchases, activations, and account changes will be temporarily unavailable. Come back and visit us again after the upgrade is complete."

Is there anyone to even pay a bill at this point?

Thanks

Re: Cannot pay bill

hTideGnow — Tue, 27 May 2025 20:15:18 GMT

hi @Abby111 yup, site is down at the moment

ignore that message from the downtown, they didn't update it, we saw the same "time" on the last couple maintenance

if you need to pay your account quick and don't want to wait, buy a voucher from Shoppers Drug mart or Lodnon durgs or gas station and load the voucher by calling *611

Re: Cannot pay bill

Abby111 — Tue, 27 May 2025 20:16:12 GMT

Thank you for the quick reply. I will give it a bit of time and see.

Thanks

Re: Cannot pay bill

hTideGnow — Tue, 27 May 2025 20:55:31 GMT

hi @Abby111

site is up now