topic Text app issue in Get Support

Text app issue

toddmatheson1 — Tue, 27 May 2025 13:52:02 GMT

Please. Messages won't send a screenshot nor voice recording. They appear in the window but when I tap on them I see a circular moving line 'sending...' And a Choice to 'stop sending and delete'. Given enough time of not being aware of the problem they eventually appear as 'not sent'. MMS. Thank you.

Re: Text app issue

hTideGnow — Wed, 21 May 2025 21:57:04 GMT

hi @toddmatheson1

what phone do you have?

first, make sure your Mobile Data is turned on

also, check your APN

APN: sp.mb.com
MMSC: http://aliasredirect.net/proxy/mb/mmsc
MMSC proxy: mmscproxy.mobility.ca
MMS port: 8799
MCC: 302
MNC: 220
APN Type: default,supl,mms

Re: Text app issue

porcupine — Wed, 21 May 2025 22:38:09 GMT

Make sure that your data is turned on

Re: Text app issue

toddmatheson1 — Thu, 22 May 2025 14:07:31 GMT

Thanks hT, Moto play 5. APN entered, saved. reboot.

Tried, says image not sent. resending ... back to Messages. You: Image

back to imge, tiny clock. tap image, reads sending, trash can/stop sending and delete