topic Re: Payment 2 times in Get Support

Payment 2 times

janet_ordonia — Sun, 18 May 2025 16:00:54 GMT

Hi there,

I was charge 2 payments today:

$35 at 9:52am

$34 at 9:50am

Please follow the $35 charge and refund $34.

Thank you

BKNS27 — Sun, 18 May 2025 16:03:42 GMT

Normally any overcharge will remain in your account as credit for the next month’s bill.

But if you want a refund. Click on the Chat button and type in Submit a Ticket so an CS_Agent will help you.

Dunkman — Sun, 18 May 2025 16:12:24 GMT

Do you see the double charge on your credit card/banking statement? Or on your PM self service account?

PM Billing breakdown on your self service account can be a bit confusing at times.

janet_ordonia — Sun, 18 May 2025 16:19:47 GMT

Ok, just remain for the next month bill.

Thank you