topic Re: Do I need roaming for Florida US phone calls in Get Support

Do I need roaming for Florida US phone calls

Ava1963 — Fri, 16 May 2025 13:14:39 GMT

Hello I wonder if someone can help me out I have the $35 per month 50 GB data within Canada US and Mexico 5 gig speed up to 250 mpbs unlimited Canada, US and Mexico wide minutes

my question is when I fly to Florida do I need to purchase a roaming add-on if I am calling back home to Canada? or is this included with my monthly package that I am already paying for? I would like to make phone calls back to Canada thank you in advance for any answers Ava1963

Re: Do I need roaming for Florida US phone calls

Handy1 — Fri, 16 May 2025 01:56:24 GMT

@Ava1963 No need to purchase anything else you already have CAN/US/MEX plan and that plan has roaming built into it . You just need to turn data roaming on in phone settings when you’re in the U.S. or MEX

and yes you can call to and from all 3 countries talk text and data no worries

Re: Do I need roaming for Florida US phone calls

Ava1963 — Fri, 16 May 2025 01:57:04 GMT

Thank you for your help and your reply. I just assumed that the unlimited Canada US Mexico wide minutes were from myself calling with in Canada to another province or myself in Canada calling to the US and Mexico. I thought that you had to buy roaming minutes when you are in the US phoning back.

Re: Do I need roaming for Florida US phone calls

hairbag1 — Fri, 16 May 2025 04:09:41 GMT

@Ava1963

be aware that you will need a cellphone with VoLTE enabled by Public Mobile for use in USA...otherwise calls will fail. Here's a link with some background as well as partial list of phones that are recognized by Public Mobile...

https://www.publicmobile.ca/en/get-help/articles/volte

Re: Do I need roaming for Florida US phone calls

hairbag1 — Fri, 16 May 2025 14:17:54 GMT

@Ava1963

you do need a VoLTE enabled cellphone that is on the Public Mobile whitelist...without it, you're calls will fail to connect while in USA....(and parts of Canada too).